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Customer Service

FAQs

How Can We Assist?

FAQ: FAQ

What is your return policy?

Thank you for shopping at the Priscilla's Sea Moss Blend online store.

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All sales are final and nonrefundable.

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If an item is received opened, damaged or left in extreme heat for more than 5 days, please send a picture proof and details of the package delivery event to priscillaseamossblend@gmail.com.   We will contact you within 24-72 hours to process an exchange, free of charge.

How long is my shipping time?

SHIPPING CHANGE ALERT!!!

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Due to the new changes in the delivery time frame of the USPS Priority shipping process, We will ship products on Mondays & Tuesdays at 12 noon ONLY.

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Therefore, any orders received prior to our shipping days and times will be processed at the next shipping schedule availability.

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Thank you for shopping at the Priscilla's Sea Moss Blend Online Store.

What are the payment options?

Thank you for shopping at the Priscilla's Sea Moss Blend online store.

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We accepts all major credit cards and debit cards, including Visa, Mastercard and American Express. 


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How do I maintain the Sea Moss?

This is a perishable product and MUST be REFRIGERATED immediately and at all times upon arrival.

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Keep Refrigerated for ultimate freshness for up to 4 weeks.

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The recommended life span of each jar is 30 days.   PLEASE DISCARD ANY REMAINING PRODUCT AFTER 35 Days.  

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Thank you for shopping at the Priscilla's Sea Moss Blend online store.

What is the Daily suggested Usage?

Serving Size:  1/2 - 1 Tablespoon Daily, preferably in the MORNING.

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Ingredients:  Irish Sea Moss, Alkaline Water, Organic Fruits &  Pure Aloe Vera   

            

Keep Refrigerated for ultimate freshness for up to 4 weeks.

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Warning: If you experience any adverse reaction(s), discontinue and seek medical attention immediately.   

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KEEP OUT OF REACH OF CHILDREN

Local to Stockbridge, GA?

If you live within 5 miles to the Stockbridge, GA area and would like your product delivered, please select the product option for "LOCAL ORDERS".

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Delivery Days:  Sundays (1pm-4pm)


***Notifications will be sent to local customers regarding Priscilla's Sea Moss Blend pop-up shops or special events.

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Thank you for shopping at the Priscilla's Sea Moss Blend online store.

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