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Customer Service

FAQs

How Can We Assist?

FAQ: FAQ

What is your return policy?

Thank you for shopping at the Priscilla's Sea Moss Blend online store.

All sales are final and nonrefundable.

If an item is received opened, damaged or left in extreme heat for more than 5 days, please send a picture proof and details of the package delivery event to priscillaseamossblend@gmail.com.   We will contact you within 24-72 hours to process an exchange, free of charge.

How long is my shipping time?

SHIPPING CHANGE ALERT!!!

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Due to the new changes in the delivery time frame of the USPS Priority shipping process, We will ship products on Mondays & Tuesdays at 12 noon ONLY.

Therefore, any orders received prior to our shipping days and times will be processed at the next shipping schedule availability.

Thank you for shopping at the Priscilla's Sea Moss Blend Online Store.

What are the payment options?

Thank you for shopping at the Priscilla's Sea Moss Blend online store.

We accepts all major credit cards and debit cards, including Visa, Mastercard and American Express. 


How do I maintain the Sea Moss?

This is a perishable product and MUST be REFRIGERATED immediately and at all times upon arrival.

Keep Refrigerated for ultimate freshness for up to 4 weeks.

The recommended life span of each jar is 30 days.   PLEASE DISCARD ANY REMAINING PRODUCT AFTER 35 Days.  

Thank you for shopping at the Priscilla's Sea Moss Blend online store.

What is the Daily suggested Usage?

Serving Size:  1/2 - 1 Tablespoon Daily, preferably in the MORNING.

Ingredients:  Irish Sea Moss, Alkaline Water, Organic Fruits &  Pure Aloe Vera   

            

Keep Refrigerated for ultimate freshness for up to 4 weeks.

Warning: If you experience any adverse reaction(s), discontinue and seek medical attention immediately.   

KEEP OUT OF REACH OF CHILDREN

Local to Stockbridge, GA?

If you live within 5 miles to the Stockbridge, GA area and would like your product delivered, please select the product option for "LOCAL ORDERS".

Delivery Days:  Sundays (1pm-4pm)


***Notifications will be sent to local customers regarding Priscilla's Sea Moss Blend pop-up shops or special events.

Thank you for shopping at the Priscilla's Sea Moss Blend online store.

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